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Support Services

 

The Support team at WizeHive is here to help! Whether you’re creating your first workspace, a technically savvy administrator, or just completed your Implementation Process, the Support team at WizeHive is here to assist you in accomplishing your goals and finding solutions.

Gather all your details

Be prepared to explain how you’re using the system, reproduce the issue or explain how you discovered it, and grant a Support member access to your workspace.

Email us

Fill out all fields and provide any and all relevant details (even if it doesn’t seem like it's important, it might be a great clue for us!).

Need to schedule a call?

Submit an email request letting us know and we’ll reach out to schedule a time.


 

Live Support: Monday through Friday, 8:30 am to 5:30 pm EST

 

Submit a Request

 

Self-Service: 24/7

Head to the online Help Center for articles from the Zengine Knowledge Base and Select Knowledge Base, as well as Education Services Videos and Quick Tip guides.

 

 

 

Gain access to our library of on-demand videos, Quick Tip guides, and Knowledge Base articles or contact our Support team in the Help Center.

 

Register for upcoming webinars, see the latest training materials, and connect with our team to share what kind of training you'd like to see next.

Go to the Help Center
Go to Education Services