From the very first sales call to the post launch assessment...

You will experience a focused approach to discovering and developing a solution that best services your business process needs. It’s a part of who we are, by nature and by training.

Our software is bolstered by a dedicated implementation and support team. You’ll have the peace of mind with the help of an assigned team capable of translating your business process requirements into the right configuration of the platform, as well as be able to respond quickly to your ongoing needs. Should you have custom needs, our professional services team can provide the expertise and resources to meet your unique requirements.

Technically speaking, we use a trusted security infrastructure to support our online database software platforms. We guarantee at least a 99.9% uptime with 24/7 monitoring, redundant systems, continual testing and third party verification.

In the unlikely event (0.1%) our system goes down, we can restore data from any second of the day dating back from as little as 5 minutes ago to as long as 35 days ago. A database snapshot is taken daily. Meanwhile, our online knowledge base provides our customers with helpful and easy to understand answers to common questions.

Learn more about our security.