Effective Date: December 5, 2018
WizeHive is committed to protecting the privacy of visitors to our websites, customers using our platforms and the participants in programs managed by our customers. This privacy policy explains how we manage the personal information and data of our visitors, customers and program participants with this commitment to privacy in mind.
This privacy policy applies to WizeHive’s websites and to our Zengine™ and Select™ platforms and related product and services, collectively the “Services”. The policy is organized into three main sections - information for Website Visitors and WizeHive Prospects; information for Program Managers; and information for Program Participants.
If you have any questions about our Privacy Policy or practices, please contact us electronically via privacy@wizehive.com or by mail at:
WizeHive, Inc.
1001 E. Hector Street
Conshohocken, PA 19428
Attn: Privacy Officer
We collect and store certain personal information if you visit our website or otherwise contact us to express an interest in WizeHive or its Services. As you navigate WizeHive’s websites, we may also collect information through common information-gathering tools, such as cookies and web beacons.
Cookies are small bits of data we store on the device. Cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to WizeHive, either by responding to a promotional offer, opening an account, or filling out a Web form, you remain anonymous to WizeHive. Some cookies that we use last only during one session; they disappear from your computer when you close your browser or turn off your computer. We also use some persistent cookies, ones that remain on your computer after you close your browser or turn off your computer.
Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you view a particular website or Service tied to the web beacon.
Online Tracking. We currently do not process or comply with any web browser’s “do not track” (DNT) signal or other similar mechanism that indicates a request to disable online tracking of individuals who visit our websites or use our Services, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators.
We use third party partners, including customer relationship management systems and outbound marketing campaign providers in our marketing and customer management efforts. A current list of third party providers can be found here. We also may ask advertising networks and exchanges to display ads promoting our Services on other websites based on the presence of a cookie and/or web beacon. We will not sell, rent or otherwise share any of your personal information with third parties for their own promotional efforts. Our advertising network partners may use cookies and page tags or web beacons to collect certain non-personal information about your activities on this and other websites to provide you with targeted advertising based upon your interests. If you do not wish to have this information used to produce targeted ads, you may opt-out at http://optout.aboutads.info/?c=2#!/ or, if you are based in the European Union, at http://www.youronlinechoices.eu. You will continue to receive generic ads.
You can:
“Personal data”. For users located in the EU, references to “personal information” in this policy are equivalent to what is commonly referred to as “personal data” in the EU.
About IP addresses. Our servers record the incoming IP addresses of visitors to our websites (whether or not the visitor has a WizeHive account) and store the IP addresses in log files. We use these log files for purposes such as system administration and maintenance, record keeping, tracking referring websites, inferring your location, and security purposes (e.g. controlling abuse, spam and DDOS attacks). We also store IP addresses along with certain actions you take on our system. By agreeing to this privacy policy, you expressly consent to WizeHive using your IP address for the foregoing purposes.
Data controller. WizeHive, whose contact information is listed above, is the data controller for registration, billing and other personal information that we collect from Website Visitors and WizeHive Prospects in the EU.
Accessing and correcting your personal data. You have the right to access and correct the personal information that WizeHive holds about you. This right may be exercised by contacting privacy@wizehive.com.
WizeHive’s Zengine and Select platforms are used to manage application programs and other business processes as well as to manage databases of contacts and other information. We refer to all of these programs, business processes and database uses as “Programs” and the related information and data collected through the applications and other forms and contact data bases as “Program Data”.
Two types of users access our platforms: (1) “Program Managers” - individuals and organizations who create, administer and manage Programs; and (2) Program Participants - individuals and organizations who submit applications to those Programs, review information submitted, or otherwise participate in those Programs. Because, the type of information we receive from Program Managers and Program Participants and how we handle that information differs, this section of our privacy policy is written in two parts: “Privacy Policy for Program Managers” and “Privacy Policy for Program Participants”. Within each of these sections, we further break out information about our two main platforms: Zengine and Select.
WizeHive offers two products. If you access the system by going to: | |
---|---|
app.wizehive.com | platform.zenginehq.com |
then proceed to: | |
Select's Program Manager policy » | Zengine's Program Manager policy » |
When you visit our websites, we may collect information from you - see the Section Website Visitors and WizeHive Prospects, above.
When you use our Services, we may collect information relating to you and your use of our Services from a variety of sources. These are listed below. Later sections describe what we do with this information.
Generally, we use the information we collect from you in connection with providing our Services to you and, on your behalf, to your Program Participants. Specific ways we use this information are listed below.
We recognize that you have entrusted us with safeguarding the privacy of your information. Because that trust is very important to us, we will only disclose or share your personal information or other Program Data in limited circumstances as set out below:
We may disclose:
You can:
“Personal data”. For users located in the EU, references to “personal information” in this policy are equivalent to what is commonly referred to as “personal data” in the EU.
About IP addresses. Our servers record the incoming IP addresses of visitors to our websites (whether or not the visitor has a WizeHive account) and store the IP addresses in log files. We use these log files for purposes such as system administration and maintenance, record keeping, tracking referring websites, inferring your location, and security purposes (e.g. controlling abuse, spam and DDOS attacks). We also store IP addresses along with certain actions you take on our system. By agreeing to this privacy policy, you expressly consent to WizeHive using your IP address for the foregoing purposes. If you wish to opt out from the foregoing consent to use your IP address, you must cancel your account (if you have one).
Data controller. WizeHive, whose contact information is listed above, is the data controller for registration, billing and other account information that we collect from users in the EU. However, the Program Manager is the data controller for application and other Program related data. The Program Manager determines how their application and responses are used and disclosed. WizeHive only processes such Program data in accordance with the instructions and permissions (including those given under this privacy policy) selected by the Program Manager when they create and administer their workspace and associated application forms.
Accessing and correcting your personal data. You have the right to access and correct the personal information that WizeHive holds about you. This right may be exercised by visiting your My Account page or by contacting privacy@wizehive.com.
Your responsibilities. By using our Services, you agree to comply with applicable data protection requirements when collecting and using your Program Data, such as requirements to inform Program Participants about the specific uses and disclosures of their data.
You agree that you are responsible for notifying the Program Participants about how WizeHive may use the application responses and personal data as described in this privacy policy and obtaining prior consent from respondents to disclose their personal data to WizeHive.
When you visit our websites, we may collect information from you - see the Section Website Visitors and WizeHive Prospects, above.
When you use our Services, we may collect information relating to you and your use of our Services from a variety of sources. These are listed below. Later sections describe what we do with this information.
Generally, we use the information we collect from you in connection with providing our Services to you and, on your behalf, to your Program Participants. Specific ways we use this information are listed below.
We recognize that you have entrusted us with safeguarding the privacy of your information. Because that trust is very important to us, we will only disclose or share your personal information or other Program Data in limited circumstances as set out below:
We may disclose:
You can:
“Personal data”. For users located in the EU, references to “personal information” in this policy are equivalent to what is commonly referred to as “personal data” in the EU.
About IP addresses. Our servers record the incoming IP addresses of visitors to our websites (whether or not the visitor has a WizeHive account) and store the IP addresses in log files. We use these log files for purposes such as system administration and maintenance, record keeping, tracking referring websites, inferring your location, and security purposes (e.g. controlling abuse, spam and DDOS attacks). We also store IP addresses along with certain actions you take on our system. By agreeing to this privacy policy, you expressly consent to WizeHive using your IP address for the foregoing purposes. If you wish to opt out from the foregoing consent to use your IP address, you must cancel your account (if you have one).
Data controller. WizeHive, whose contact information is listed above, is the data controller for registration, billing and other account information that we collect from users in the EU. However, the Program Manager is the data controller for application and other Program related data. The Program Manager determines how their application and responses are used and disclosed. WizeHive only processes such Program data in accordance with the instructions and permissions (including those given under this privacy policy) selected by the Program Manager when they create and administer their workspace and associated application forms.
Accessing and correcting your personal data. You have the right to access and correct the personal information that WizeHive holds about you. This right may be exercised by visiting your account’s My Account page (click your username in the upper right) or by contacting privacy@wizehive.com.
Your responsibilities. By using our Services, you agree to comply with applicable data protection requirements when collecting and using your Program Data, such as requirements to inform respondents about the specific uses and disclosures of their data.
You agree that you are responsible for notifying the Program Participants about how WizeHive may use the application responses and personal data as described in this privacy policy and obtaining prior consent from respondents to disclose their personal data to WizeHive.
WizeHive offers two products. If you access your portal by going to: | |
---|---|
app.wizehive.com - or - review.wizehive.com |
webportalapp.com |
then proceed to: | |
Select's Program Participant policy » | Zengine's Program Participant policy » |
When you complete an application and other forms as a Program Participant in a Program hosted by WizeHive, we collect, on behalf of the Program Manager, information relating to you and your use of our Services from a variety of sources, listed below.
Your application responses are owned and managed by the Program Manager, and we treat that information as private to the Program Manager (except if the Program Manager has made any Program Data available via a public link). Please contact the Program Manager directly to understand how they will use Program Data. Some Program Managers will provide you with a privacy policy or notice when you complete their application. We encourage you to review this document or request more information from the Program Manager to understand how the Program Manager may use your information. WizeHive does not sell your data to third parties or use Program Data to contact Program Participants.
We use the information we collect from you (including usage data, device data, referral data and information from page tags) to manage and improve our Services and for research purposes. We may also use aggregated and de-identified data to provide certain analytic information to Program Managers to assist them in managing programs and for the various purposes described in the Program Manager version of this privacy policy.
We disclose: Your application responses and other Program Data to Program Managers. We host Programs managed by Program Managers. They have access to and manage all Program Data. Please contact the Program Manager directly to understand how they might share your data. Please see the Program Manager version of this privacy policy.
Contact the Program Manager to access and correct your responses and personal information or if you have any questions about the application or if you want to access, update, or delete anything in your responses. We provide Program Managers with tools to maintain the responses they collect through their applications. Although you may contact privacy@wizehive.com to request access to the personal information we hold about you to view and to correct it, in most cases WizeHive cannot provide you with this access since Program Data is the Program Manager’s private information and giving you access may have an unreasonable impact on the privacy of other individuals. We will respond to your request for access or correction within a reasonable time and, where reasonable and practicable to do so, we will provide access to your personal information in the manner requested by you.
WizeHive provides some of its services to users in the EU.
“Personal data”. For users located in the EU, references to “personal information” in this policy are equivalent to what is commonly referred to as “personal data” in the EU.
About IP addresses. Our servers record the incoming IP addresses of visitors to our websites (whether or not the visitor has a WizeHive account) and store the IP addresses in log files. We use these log files for purposes such as system administration and maintenance, record keeping, tracking referring websites, inferring your location, and security purposes (e.g. controlling abuse, spam and DDOS attacks). We also store IP addresses along with certain actions you take on our system. . By agreeing to this privacy policy, you expressly consent to WizeHive using your IP address for the foregoing purposes. If you wish to opt out from the foregoing consent to use your IP address, you must cancel your account (if you have one) or not complete an application.
Data controller. The Program Manager is the data controller for all Program Data. The Program Manager determines how the questions and responses in their application forms are used and disclosed. WizeHive only processes the Program Data according to the instructions and permissions (including those given under this privacy policy) selected by the Program Manager when they create and administer their Program.
Accessing and correcting your personal data. You have the right to access and correct the personal information that WizeHive holds about you. This right may be exercised by contacting the Program Manager or privacy@wizehive.com (although support may need to refer you to the Program Manager who ultimately owns the data).
The personal information collected, stored, used and/or processed by WizeHive, as described in this privacy policy, are collected, stored, used and/or processed in accordance with Brazilian Law No. 12,965/2014. By clicking “I Agree” or any other button indicating your acceptance of this privacy policy, you expressly consent to the collection, use, storage and processing of your personal information by WizeHive as described.
The personal information collected by us on behalf of a Program Manager may include sensitive information. We will only use sensitive information for the purpose of storing and processing it on behalf of the Program Manager. Sensitive information is defined in the Privacy Act 1988 (Cth) and includes information about you such as racial or ethnic origin, religious beliefs, political affiliation, sexual preferences and criminal records, as well as health and genetic information about you.
If you are dissatisfied with our handling of your complaint or do not agree with the resolution proposed by us, you may make a complaint to the Office of the Australian Information Commissioner (OAIC) by contacting the OAIC using the methods listed on their website at http://www.oaic.gov.au. Alternatively, you may request that we pass on the details of your complaint to the OAIC directly.
When you complete an application and other forms as a Program Participant in a Program hosted by WizeHive, we collect, on behalf of the Program Manager, information relating to you and your use of our Services from a variety of sources, listed below.
Your application responses are owned and managed by the Program Manager, and we treat that information as private to the Program Manager (except if the Program Manager has made any Program Data available via a public link). Please contact the Program Manager directly to understand how they will use Program Data. Some Program Managers will provide you with a privacy policy or notice when you complete their application. We encourage you to review this document or request more information from the Program Manager to understand how the Program Manager may use your information. WizeHive does not sell your data to third parties or use Program Data to contact Program Participants.
We use the information we collect from you (including usage data, device data, referral data and information from page tags) to manage and improve our Services and for research purposes. We may also use aggregated and de-identified data to provide certain analytic information to Program Managers to assist them in managing programs and for the various purposes described in the Program Manager version of this privacy policy.
We disclose: Your application responses and other Program Data to Program Managers. We host Programs managed by Program Managers. They have access to and manage all Program Data. Please contact the Program Manager directly to understand how they might share your data. Please see the Program Manager version of this privacy policy.
Contact the Program Manager to access and correct your responses and personal information or if you have any questions about the application or if you want to access, update, or delete anything in your responses. We provide Program Managers with tools to maintain the responses they collect through their applications. Although you may contact privacy@wizehive.com to request access to the personal information we hold about you to view and to correct it, in most cases WizeHive cannot provide you with this access since Program Data Is the Program Manager’s private information and giving you access may have an unreasonable impact on the privacy of other individuals. We will respond to your request for access or correction within a reasonable time and, where reasonable and practicable to do so, we will provide access to your personal information in the manner requested by you.
WizeHive provides some of its services to users in the EU.
“Personal data”. For users located in the EU, references to “personal information” in this policy are equivalent to what is commonly referred to as “personal data” in the EU.
About IP addresses. Our servers record the incoming IP addresses of visitors to our websites (whether or not the visitor has a WizeHive account) and store the IP addresses in log files. We use these log files for purposes such as system administration and maintenance, record keeping, tracking referring websites, inferring your location, and security purposes (e.g. controlling abuse, spam and DDOS attacks). We also store IP addresses along with certain actions you take on our system. . By agreeing to this privacy policy, you expressly consent to WizeHive using your IP address for the foregoing purposes. If you wish to opt out from the foregoing consent to use your IP address, you must cancel your account (if you have one) or not complete an application.
Data controller. The Program Manager is the data controller for all Program Data. The Program Manager determines how the questions and responses in their application forms are used and disclosed. WizeHive only processes the Program Data according to the instructions and permissions (including those given under this privacy policy) selected by the Program Manager when they create and administer their Program.
Accessing and correcting your personal data. You have the right to access and correct the personal information that WizeHive holds about you. This right may be exercised by contacting the Program Manager or privacy@wizehive.com (although support may need to refer you to the Program Manager who ultimately owns the data).
The personal information collected, stored, used and/or processed by WizeHive, as described in this privacy policy, are collected, stored, used and/or processed in accordance with Brazilian Law No. 12,965/2014. By clicking “I Agree” or any other button indicating your acceptance of this privacy policy, you expressly consent to the collection, use, storage and processing of your personal information by WizeHive as described.
The personal information collected by us on behalf of a Program Manager may include sensitive information. We will only use sensitive information for the purpose of storing and processing it on behalf of the Program Manager. Sensitive information is defined in the Privacy Act 1988 (Cth) and includes information about you such as racial or ethnic origin, religious beliefs, political affiliation, sexual preferences and criminal records, as well as health and genetic information about you.
If you are dissatisfied with our handling of your complaint or do not agree with the resolution proposed by us, you may make a complaint to the Office of the Australian Information Commissioner (OAIC) by contacting the OAIC using the methods listed on their website at http://www.oaic.gov.au. Alternatively, you may request that we pass on the details of your complaint to the OAIC directly.
Consents. By clicking “I Agree” or any other button indicating your acceptance of this privacy policy, you expressly consent to the following:
You consent to the collection, use, disclosure and processing of your personal data in the manner described in this privacy policy, including our procedures relating to cookies, IP addresses and log files.
Our servers are based in the United States, so your personal data will be primarily processed by us in the United States. You consent to the transfer and processing of your personal data in the United States by WizeHive, Inc. and by our various affiliates and service providers. You acknowledge that data protection laws in the United States may not provide the same level of protection that exists in countries in the European Economic Area. Your consent is voluntary, and you may revoke your consent by opting out at any time. Please note that if you opt-out, we will no longer be able to provide you our Services.
You consent to us sharing your personal data with relevant persons working for service providers who assist us to provide our services.
If you have enabled cookies on your web browser, you consent to our use of cookies as described in this privacy policy.
Changes to this privacy policy.
WizeHive reserves the right to modify this privacy policy at any time. We will notify you by publishing the changes on our website at least fourteen (14) days prior to when the changes take effect, If you continue to use our Services beyond the advance-notice period, you will be considered to have expressly consented to the changes in our privacy policy. If you disagree with the terms of this privacy policy or any updated privacy policy, you may close your account at any time.
Copyright © 2019 WizeHive, Inc. All rights reserved.