We're expanding our team!

If you are you a dedicated and creative professional looking for an opportunity with a rapidly growing internet software (SaaS) company that is worth jumping out of bed for, get in touch.

MEET WIZEHIVE.

WizeHive provides a secure, cloud-based platform - Zengine - to help mission-based organizations more effectively manage the full lifecycle of their grants, scholarships, fellowships, and other mission-critical programs.

Our management team has a track record of success with startups and growth stage companies - in fact we’re one of Philly’s fastest growing private companies. We’re a company of driven go-getters with can-do attitudes who know how to innovate and collaborate. We enjoy competitive salaries, health benefits, stock options, flexible PTO, and more.

WHO ARE WE LOOKING FOR?

WizeHive is seeking a full-time Solutions Architect to join a small team that designs solutions to enable existing and prospective clients to achieve their missions. This individual’s objective will be to gain a thorough understanding of client requirements, design and discuss alternative solutions with the client, and create a blueprint for our professional services team to implement. This position requires a strong communicator with strong design and technical skills. We need someone that will not shy away from daily client calls, but is also confident in their technical ability to provide insight and suggestions on how to configure our highly customizable software to fit their needs.

KEY RESPONSIBILITIES:

Sales Requirements & Discovery
- Be the technical solution that bridges the gap between sales and implementation
- Frequently hold calls with late-stage, qualified prospects and existing clients to discuss their program, process, and platform requirements
- Provide solutions to prospects/clients, giving multiple options depending on their budget, timeline, and other considerations
Custom development scoping
- Track features that needs to be customized to fit a prospects needs
- Coordinate with our custom development team to scope custom development projects to extend the platforms capability
Process Document Creation
- Translate client requirements into the configuration of the platform and develop a blueprint that outlines the configuration settings and process steps/narrative
- Facilitate conversation around and document outliers within the process documentation.
- Provide guidance & help ensure that sales & clients understand the process documentation and limitations
Track customer-driven trends
- Communicate key product feature requests from the client/prospect to the product team
- Have open communication with the implementation team, answering any questions or concerns about the blueprint before building begins

THE IDEAL CANDIDATE HAS:

Two to three years of experience in a technical, problem solving position (i.e. Sales Engineer, Solutions Architect, Product Design)
Experience providing technical solutions via phone and email
Experience creating process design documents/blueprinting
Exceptional communication skills
Strong level of comfort with relational databases
Platform configuration, development, or technical design experience is a plus
An entrepreneurial and tenacious spirit - you “roll up your sleeves” and are always looking for new ways to achieve greater levels of success
Team player attitude

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Sound like you?

If you're comfortable in a fast-paced environment, value team collaboration, pride yourself on attention to detail, and are hungry to make an impact, then we want to hear from you.