We're expanding our team!

If you are you a dedicated and creative professional looking for an opportunity with a rapidly growing internet software (SaaS) company that is worth jumping out of bed for, get in touch.

MEET WIZEHIVE.

WizeHive is a growth-stage SaaS company with an application management platform in the cloud.

Our recently expanded management team has a track record of success with startups and is already taking WizeHive to the next level -- in fact, we’re one of Philly’s fastest growing private companies. We’re a company of driven go-getters with can-do attitudes who know how to innovate and collaborate. We enjoy competitive salaries, health benefits, stock options, unlimited PTO, and more.

WHO ARE WE LOOKING FOR?

WizeHive is looking for a full-time Implementation Lead to join our growing customer implementation/services team. In this role you will help to set the tone for the client experience. You will be responsible for implementing client specific programs on our SaaS platform, Zengine, and you will, in collaboration with Education Services, help our clients to receive the training necessary to realize maximum benefit from our platform.

KEY RESPONSIBILITIES:

You will be the main point of contact for the client during implementation
You will construct and follow a milestone driven project plan
You will build out the client’s unique program requirements on our platform according to process documentation gathered by our requirements team
You will provide clients with program specific training to be recorded for future reference.

THE IDEAL CANDIDATE HAS:

2+ years of experience working directly with clients in a Support, Training, Account Management, or Implementation role
Strong project management background/skills
Attention to detail
Professional verbal and written communication
Experience working within a SaaS or other tech platform
A true passion for working directly with client
A desire to work with a fast-growing company

Sound like you?

If you're comfortable in a fast-paced environment, value team collaboration, pride yourself on attention to detail, and are hungry to make an impact, then we want to hear from you.