We're expanding our team!

If you are you a dedicated and creative professional looking for an opportunity with a rapidly growing internet software (SaaS) company that is worth jumping out of bed for, get in touch.

MEET WIZEHIVE.

WizeHive provides a secure, cloud-based platform - Zengine - to help mission-based organizations more effectively manage the full lifecycle of their grants, scholarships, fellowships, and other mission-critical programs.

Our management team has a track record of success with startups and growth stage companies - in fact we’re one of Philly’s fastest growing private companies. We’re a company of driven go-getters with can-do attitudes who know how to innovate and collaborate. We enjoy competitive salaries, health benefits, stock options, flexible PTO, and more.

WHO ARE WE LOOKING FOR?

WizeHive is looking for an Account Manager to cultivate and grow WizeHive’s existing client base. In this role you will identify new opportunities while maximizing customer success and adoption of our software platform. The Account Manager will be responsible for fostering customer relationships, preserving and growing revenue, and turning critically important accounts into deeply engaged, long term partners. Own the overall relationship with clients, which include: Increasing adoption, ensuring retention, and satisfaction.

KEY RESPONSIBILITIES:

Identify and develop upsell opportunities
Establish a trusted/strategic advisor relationship with clients and drive continued value of WizeHive's products and services
Proactively monitor assigned client health through quantitative and qualitative means
Develop expansion campaigns and strategies to drive expansion opportunities
Develop detailed retention strategies and plans for at risk accounts to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
Providing timely and positive routing or resolution of escalated issues
Communicate with key customers, business partners and executives on significant issues and accomplishments

THE IDEAL CANDIDATE HAS:

2+ years of account management experience in software industry preferred
Strong interpersonal communication skills and ability to achieve set goals and deadlines
Natural leadership skills, and ability to mobilize people towards a goal
Ability to pick up new technologies easily
Prior experience in closing sales deals or managing relationships at the executive level is a plus

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Sound like you?

If you're comfortable in a fast-paced environment, value team collaboration, pride yourself on attention to detail, and are hungry to make an impact, then we want to hear from you.