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We want you to be 100% satisfied using WizeHive. You can learn more about the tools offered to make planning, managing, and sharing your projects easier by watching the Demonstration Videos in our Learning Center.
If your question is not answered below, or to share any ideas/suggestions, please let us know how we can help by sending an email to support@wizehive.com, or clicking the Feedback link at the top right corner of your WizeHive screen. We always strive to respond promptly.
General
What is WizeHive? What can I do with WizeHive? Explain the WizeHive screen to me Can I add or remove the tabs along the top and in the middle windows? How often is my data backed up? Can I export my data if I leave WizeHive? Is my data secure?
Email, Desktop Client, RSS, Mobile Phones, API
Can I use email with WizeHive What is the desktop Client? Can I customize the desktop Client? Can I get WizeHive data through an RSS feed? Can I use my iphone or mobile device to access WizeHive? What is the API?
Twitter Integration
Set up your account for twitter Direct Messaging Explanation Commands
Workspaces and Pages
How many Workspaces can I have? What is the ALL Workspace? How do I change the order the Workspaces are shown on the top of the screen? How do I add a Workspace? How do I share my Workspace with others? How do I leave or remove a Workspace? How do I change the name of a Workspace? How do I change my email address for this Workspace? What is a Page? Do I have to use Pages? What is the ALL Page? How do I change the name of a Page? How do I delete a Page?
Notes and Activities
What is shown in the Activities Window? How do I add a note? How do I reply to a note? How do I edit a note? How do I delete a note? How can I filter (see only certain) activities? How can I print the activities? What settings can be changed? How do I sent a note through email?
Tasks / Todos
What is a task? How do I view tasks? What status can a task have? How do I filter or change the tasks that are showing in the list? How do I change the columns shown on the screen? How do I change the amount of text shown for each task? How do I add a task? How do I set or change priority, due dates or the person assigned? How do I reply to a task? How do I edit a task? How do I delete a task? How can i print the task list? How do I remove completed tasks? How do I send a task through email? How do I enter or customize Task Types? Does this integrate with my calendar system?
Sharing Files
What is in my Files Window? How do I add (share) a file? When should I upload a file instead of using WizeHive to create one online? Can I use the WizeHive editor to edit files I've uploaded? Can I see files related just to a specific area? What kind of files can I upload? Are the any size limitations to files? How many files can I upload?
Data Fields
What are data fields? How do I add data fields to a workspace? How do I change the data fields for a workspace? How do I delete a data field from a workspace? Special features of data fields in the ALL page Can I change the columns shown on the ALL page? Can I generate a report from the data fields?
People & Sharing a Workspace
Adding People to a Workspace How do I invite people to share a workspace? How do I remove someone from my workspace? How do I make someone an administrator? How do I remove administrator rights from someone? How do I change someone's email address? How do I reinvite someone?